Thursday, 3 September 2009

EVENT: SWIFT SIBOS 2009 - Hong Kong, 14-18 September 2009

Welcome to Sibos, the world's premier financial services event
In these unprecedented economic conditions, we're proud that Sibos continues to deliver unique value.

It is the only event that brings the entire financial community together in person; where networking and doing business are at the top of the agenda; and where you can contribute to advancing critical dialogue to define future strategies and take collective action that can shape the future of our industry.

> Workers' remittances: Evolving through the crisis

Tuesday 15 September, 16:00 - 17:00

Banks are getting back to basics and are looking at their fee-generating transaction business in a new light. The humble remittance is about as basic as it gets. The revenue generation potential is certainly interesting. More importantly, the service is key to acquiring new customers and creating a platform to cross-sell the other financial services they require. But do banks really have what it takes to serve migrant communities well? This session will look at banking industry developments in remittances, analyse what it takes to be a winner in ethnic banking, and look at innovative new products, services and marketing techniques that are being deployed.

Daniel Ayala, Senior Vice President, Global Remittance Services Group Head, Wells Fargo Bank
Michael Bellacosa, Director, Product Management, Treasury Services, The Bank of New York Mellon
Antonio Blanco, Director of International Banking, "La Caixa"
Navinder Duggal, Managing Director, GTS, Cash and Trade, DBS Bank Ltd.
Richard So, Senior Vice President and Deputy Group Head of the International Offices and Subsidiaries Group Metropolitan Bank and Trust Company

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